Fabien

Product Owner 👉 Available as a freelance

Informations

Compétences

Technos

  • ANALYTICS
  • ANALYTICS
  • Adwords
  • Adwords
  • Benchmark
  • Benchmark
  • Elasic Search
  • Elasic Search
  • Français Courant
  • Français Courant
  • GOOGLEMAPS
  • GOOGLEMAPS
  • Google Analytics
  • JIRA
  • JIRA
  • Microsoft Excel
  • Microsoft Office
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Word
  • Pricing
  • Pricing BtoC
  • Pricing BtoC
  • Product Owner
  • Product Owner
  • Project Management
  • SEO
  • SEO
  • Salesforce.com
  • Salesforce.com
  • Slack
  • Slack
  • Transformation
  • Transformation
  • WordPress
  • WordPress
  • catĂ©gorisation produit
  • catĂ©gorisation produit
  • community Management
  • gestion d'Ă©quipe
  • gestion d'Ă©quipe
  • negotiation
  • prĂ© Ă©tude
  • prĂ© Ă©tude
  • responsable
  • responsable
  • Voir plus
  • Voir moins

MĂ©tier

  • Achats
  • Achats
  • Business Development
  • Business Strategy
  • Customer Relations
  • Digital Marketing
  • E-commerce
  • E-commerce
  • Elevator pitch
  • Gestion de la relation client (CRM)
  • Gestion de la relation client (CRM)
  • Gestion de produit
  • Gestion de projet
  • Gestion de projet
  • Gestion de projet agile
  • Gestion des grands comptes
  • Growth hacking
  • International Business
  • International Sales
  • International Sales
  • MarchĂ© en ligne
  • MarchĂ© en ligne
  • Market Analysis
  • Marketing
  • Marketing de contenu
  • Marketing digital
  • Marketing en ligne
  • Marketing en ligne
  • Merchandising
  • Merchandising
  • New Business Development
  • Product Development
  • PublicitĂ© en ligne
  • Purchasing
  • Responsable produit
  • Risque de marchĂ©
  • Risque de marchĂ©
  • RĂ©cits utilisateurs
  • RĂ©seaux sociaux
  • RĂ©seaux sociaux
  • Sales
  • Sales Management
  • Scrum
  • Scrum
  • StratĂ©gie marketing
  • StratĂ©gie marketing
  • StratĂ©gie numĂ©rique
  • StratĂ©gie numĂ©rique
  • Test Driven Development
  • Test Driven Development
  • Études de marchĂ©
  • Voir plus
  • Voir moins

Organisationnelles

  • Communication
  • Communication
  • Management
  • Management
  • Voir plus
  • Voir moins

Langues

  • Anglais
  • Anglais
  • Espagnol
  • Espagnol
  • Voir plus
  • Voir moins

Expériences (33)

Board Member
Global Football Alliance
Depuis April 2023
Paris et périphérie

In immersion with 20 presidents of 20 professional football clubs from 20 different countries.

Take part of group discussions regarding diversity, inclusion, cooperation, innovation and sustainability in the football industry with one main goal : shape the football of tomorrow.

Founder - CEO
Fanswaves.com
Depuis July 2019

Project incubated at @EuraTechnologies that will make life easier for Fans.

Fanswaves is a social network that integrates a marketplace to find and buy your event ticket as well as the services (hotel + transport) to get there and all this with easy terms of payment (payment in several instalments, sharing the bill with friends)

Discover our 2-minutes pitch with English subtitles : https://youtu.be/o2cysk-aHjs

🧐  More information on the project 👉 www.fanswaves.com

đŸ€Â  To contribute to create the best digital fan experience it is here 👇 :

==> đŸ‡«đŸ‡· : https://tally.so/r/n97JE3

==> 🇬🇧 : https://tally.so/r/w4rJXm

PROJECT MANAGEMENT:

- Administration (legal, budget)

- Development of the business plan

- Definition of marketing, communication and sales strategies

- Regular benchmarking: competition and technologies

PRODUCT OWNERSHIP :

- Reflection on maximising product value

- Management of the backlog

- Dialogue with the development team and future users

- Design thinking with the team (MURAL) and other Euratech entrepreneurs

- Drafting of the Product Vision Board

- Definition of personas: from a marketing and user perspective

- Collection of needs

- Development of the customer journey,

- Definition of the user story mapping: prioritisation of the treatment of items,

- Creation of an interactive model on InVision,

- Elaboration of the POC with the team of developers

- Elaboration of the MVP with the team of developers

- Working closely with a graphic designer: redesigning the logo, the graphic charter and the navigation interface (connection, registration, dashboard, service selections, payment interface, chat tool)

PRODUCT LAUNCH:

- Communication

- Networking

- Pitch

- Community management

- Content marketing: SEO optimisation

TECHNICAL ENVIRONMENT :

Agile SCRUM, Slack, Trello, Jira, Confluence, Notion, Google Suite, MIRO, WordPress

Fondateur
Fanswaves.com
Depuis July 2019

Project incubated at @EuraTechnologies that will make life easier for Fans.

An E-commerce platform without redirection to find and buy event tickets, transport to get there and accommodation.

All this with payment facilities (invoice sharing, payment in several instalments or deferred payment).

🧐  More information on the project 👉 www.fanswaves.com

đŸ€Â  To contribute to create the best digital fan experience it is here 👇 :

==> đŸ‡«đŸ‡· : https://forms.gle/zNRCN4YV1TWTAVDt6

==> 🇬🇧 : https://forms.gle/CcandxMbTPXAEx8h8

==> đŸ‡Ș🇾 : https://forms.gle/Kp9V6n8VFNcatusQ8

PROJECT MANAGEMENT:

- Administration (legal, budget)

- Development of the business plan

- Definition of marketing, communication and sales strategies

- Regular benchmarking: competition and technologies

PRODUCT OWNERSHIP :

- Reflection on maximising product value

- Management of the backlog

- Dialogue with the development team and future users

- Design thinking with the team (MURAL) and other Euratech entrepreneurs

- Drafting of the Product Vision Board

- Definition of personas: from a marketing and user perspective

- Collection of needs

- Development of the customer journey,

- Definition of the user story mapping: prioritisation of the treatment of items,

- Creation of an interactive model on InVision,

- Elaboration of the POC with the team of developers

- Elaboration of the MVP with the team of developers

- Working closely with a graphic designer: redesigning the logo, the graphic charter and the navigation interface (connection, registration, dashboard, service selections, payment interface, chat tool)

PRODUCT LAUNCH:

- Communication

- Networking

- Pitch

- Community management

- Content marketing: SEO optimisation

TECHNICAL ENVIRONMENT :

Agile SCRUM, Slack, Trello, Jira, Notion, Google Suite, MURAL, WordPress

PRODUCT OWNER DevOps
MOBIVIA
De September 2022 Ă  January 2023
Villeneuve-d'Ascq, Hauts-de-France, France

CONTEXT :

Within IT Operations, the Product Owner is in charge of a containerized application deployment product, monitored and with binding SLAs.

In addition, the product also includes services that facilitate the work of development teams (CI, CD, source code, etc.)

Integrate a team composed of 5 DevOps) and implement agiles methods based on SCRUM framework.

MISSION :

- The business model of its product

- Interviews to produce user stories

- The generic design of the product

- The adequacy of the solution to the business needs (including SLAs)

- Compliance with the framework defined in the general design and the guidelines on the evolutionary modeling of data.

- The division into coherent batches and the planning

- Compliance with legal/security constraints

- The choice of possible external solutions to cover the need

- The construction of the product and its evolution.

- The animation of the team

===================

All the technical support teams, including the DevOps team, were working according to their methods.

The objective of the PO was also to understand the uses and to set up the workshops to move slowly towards Agile practices in order to harmonize the methods with the E-commerce team.

Product Owner Tech
KPMG France
De February 2022 Ă  July 2022
Ville de Paris, Île-de-France, France

CONTEXT :

This role aims at integrating the "Technology Platform" whose mission is to accelerate/improve the processes of the digital teams of the KPMG Pulse and Discovery applications, as a "Product Owner Tech" attached to the 3 DevOps/SRE, DBA and Testing streams:

- Define and share the challenges and vision of the acceleration platform

- Define and follow the Acceleration Platform Roadmap,

- Communicate regularly with the Product teams: business and tech side

- Define the success plan for the acceleration platform and the associated KPIs,

- Develop and coach the Product team, so that they can achieve a high level of reliability (SRE) and that products are delivered according to the roadmap

- Develop a thorough understanding of the technology stack

- Create and maintain the Product Backlog by specifying Epics, Features and User Stories

- Organise and prioritise the product backlog,

- Define the objectives of the Sprints in line with the team's priorities.

- Contribute to the development of the Technology Platform showcase site

===================

=> DEVOPS :

- Implementation of the IaC (infrastructure as code) via Terraform

- Implementation of the Inner Source

- Creation of CI-CD templates

- Hub&Spokes modules

- Training & support

- DBA: Optimisation of database administration

=> SRE (Site Reliability Engineering) :

- Assessment of the situation

- Mapping of pain points and action plan to monitor instances

- Implementation of KPIs (SLA, SLI & SLO)

- Exchange with other departments for the implementation of a BCP and a DRP.

- FinOps approach

=> TESTING :

- Benchmark of testing solutions (unit tests, scalability, quality measurement, automated tests, etc.)

- Collection of requirements, presentation of solutions, implementation of tools

- Training and support for teams

- Design of a catalogue.

=======================

TECHNICAL ENVIRONMENT :

AzureDevops, Microsoft Teams, MIRO, Klaxoon, Pack Office,

Product Owner
Auchan Retail International
De July 2021 Ă  February 2022
Villeneuve-d'Ascq, Hauts-de-France, France

CONTEXT OF THE PROJECT :

In order to optimize its financial and accounting processes, Auchan Retail International is launching a deployment of Oracle's cash management and supplier invoice digitization solutions (acquisition, matching, litigation, accounting and payment) in the 12 countries where it operates.

TEAM & METHODS :

Integrate a mixed team composed of a PMO, 3 BPM (Business Product managers: business experts) and a team of developers based in Riga, Lithuania.

MISSION :

- Be the point of contact for the PMO and sponsors of the FINE program (international deployment of financial tools) to collect the needs, understand their issues.

- Translate business requirements based on PMO feedback into User Stories, prioritize them within the Product Backlog, and follow up on them

- Present the functional solution to the sponsors to ensure that it corresponds to the needs

- Reporting: communicate on the progress of the product and the roadmap of the next sprints

- Lead the team with the technical teammate, follow the delivery, and pursue the Agile approach by ensuring to deliver value at each iteration

- Mission of acculturation of colleagues to agility: training sessions in different departments (Theory, simulation, serious game, quizz, etc. ...)

TECHNICAL ENVIRONMENT :

Google Suite, MIRO, Draw.io, Jira, Agile SCRUM.

Product Owner
Auchan
De July 2021 Ă  December 2021

Contexte général

Dans un but d’optimisation des process financiers et comptables, Auchan Retail International lance un dĂ©ploiement des solutions de cash management d’Oracle et de  digitalisation des factures fournisseurs (acquisition, matching, litigation, accounting and  payment) dans les 12 pays oĂč ils sont implantĂ©s. 



Description

IntĂ©grer une Ă©quipe mixte composĂ©e d’un PMO, de 3 BPM (Business Product  manager : experts mĂ©tier) et une Ă©quipe de dĂ©veloppeurs basĂ©e Ă  Riga en Lituanie. 

RĂ©alisations :

â–Ș Être l’interlocuteur de rĂ©fĂ©rence pour le PMO et sponsors du programme FINE  

(dĂ©ploiement des outils financier Ă  l’international) pour rĂ©colter les besoins, comprendre 

leurs enjeux. 

â–Ș Traduire les besoins mĂ©tier basĂ©s sur les feedbacks du BPM en User Story, les prioriser 

au sein du Product Backlog, et en assurer le suivi 

â–Ș PrĂ©senter la solution fonctionnelle aux sponsors pour s’assurer qu’elle correspond bien au 

â–Ș Reporting : communiquer sur l’avancement de la rĂ©alisation du produit et la roadmap des prochains sprints 

â–Ș Animer l’équipe avec son binĂŽme technique, suivre le delivery, et poursuivre l’approche Agile en s’assurant de livrer de lavaleur Ă  chaque itĂ©ration 

â–Ș Mission d’acculturation des collĂšgues Ă  l’agilitĂ© : sessions de formation dans diffĂ©rents  services (ThĂ©orie, mise en situations, serious game, quizz ,etc
) 

Environnement technique : Google Suite, MIRO, Draw.io, Jira, Agile SCRUM.

Product Owner
leboncoin
De April 2021 Ă  July 2021
Ville de Paris, Île-de-France, France

CONTEXT :

For the purpose of experimentation for projects around automated moderation within the IT department of LeBonCoin. (coordination between teams in Paris and Barcelona)

MISSION :

Be part of a mixed team composed of a developer from LeBonCoin and 3 developers from Adevinta (LeBonCoin's parent company) whose mission was as follows :

- Be the reference contact for the applicants (customer relations, fraud team at leboncoin, and Adevinta's product teams) to collect their needs and understand their issues.

- Translate the business needs into functional evolutions by involving the other teams to have a complete impact analysis.

- Present the functional solution to the requesting parties to ensure that it corresponds to their needs

- Define each evolution in the form of a User Story, prioritize them within the Product Backlog, and ensure follow-up

- Communicate on the progress of the product and the roadmap of the next sprints

- Lead the team with the technical teammate, follow the delivery, and pursue the Agile approach by making sure to deliver value at each iteration

TECHNICAL ENVIRONMENT:

Google Suite, Slack, MURAL, Trello, Jira, Confluence, Agile SCRUM.

Product Owner
Socialdesk
De June 2020 Ă  September 2020

Soutenance auprĂšs d’un jury de Product Owners : rĂ©ponse appel d’offre pour proposer des solutions e-learning

– Design Thinking global via MURAL (interaction simple PO – client)

– RĂ©daction du Product Vision Board

– DĂ©finition des personae : interviews des cibles. Recueil des besoins.

– Élaboration du customer journey

– DĂ©finition du user story mapping : priorisation du traitement des items

– CrĂ©ation d’une maquette interactive sur InVision

– Proposition d’une roadmap

– Benchmark : proposition de leviers supplĂ©mentaires

ENVIRONNEMENT TECHNIQUE :

Microsoft Teams, MURAL, Trello, Jira, Agile SCRUM, Google Suite.

Product Owner
Devenez, le Reskilling by Fitec
De June 2020 Ă  September 2020
Ville de Paris, Île-de-France, France

Intensive training for the Product Owner position preparing for the 3 certifications: PSPO 1, Lean Six Sigma Green Belt and Project Management Officer.

→ Introduction to Information Systems Architecture/DevOps

→ Consultant's posture & Product Owner's job

→ Digital Transformation & Change Management

→ Agility at scale: SCRUM, SoS, LeSS and SAFe

→ Kanban method

→ Product backlog management: theory and via JIRA

→ Design sprint

→ Organisation of sprint plans / User journey

→ Modelling : UML, Mural, Marvel, InVision & Graphical Facilitation

→ Management 3.0

→ The role of the facilitator

→ PSPO 1 certification (scrum.org)

→ Lean Six Sigma Certification - Green Belt

→ Project Management Agent Certification

Product Owner
Socialdesk
De June 2020 Ă  September 2020

Soutenance auprĂšs d’un jury de Product Owners : rĂ©ponse appel d’offre pour proposer des solutions e-learning

– Design Thinking global via MURAL (interaction simple PO – client)

– RĂ©daction du Product Vision Board

– DĂ©finition des personae : interviews des cibles. Recueil des besoins.

– Élaboration du customer journey

– DĂ©finition du user story mapping : priorisation du traitement des items

– CrĂ©ation d’une maquette interactive sur InVision

– Proposition d’une roadmap

– Benchmark : proposition de leviers supplĂ©mentaires

ENVIRONNEMENT TECHNIQUE :

Microsoft Teams, MURAL, Trello, Jira, Agile SCRUM, Google Suite.

Product Owner
Devenez, le Reskilling by Fitec
De June 2020 Ă  September 2020
Ville de Paris, Île-de-France, France

Intensive training for the Product Owner position preparing for the 3 certifications: PSPO 1, Lean Six Sigma Green Belt and Project Management Officer.

→ Introduction to Information Systems Architecture/DevOps

→ Consultant's posture & Product Owner's job

→ Digital Transformation & Change Management

→ Agility at scale: SCRUM, SoS, LeSS and SAFe

→ Kanban method

→ Product backlog management: theory and via JIRA

→ Design sprint

→ Organisation of sprint plans / User journey

→ Modelling : UML, Mural, Marvel, InVision & Graphical Facilitation

→ Management 3.0

→ The role of the facilitator

→ PSPO 1 certification (scrum.org)

→ Lean Six Sigma Certification - Green Belt

→ Project Management Agent Certification

Coordinateur - Business Developer TF1/MinuteBuzz
TF1 le Groupe
De June 2018 Ă  December 2019
RĂ©gion de Paris, France

Head of the MinuteBuzz /TF1 BU. Incubated in the TF1 Advertising department.

Management of a portfolio of several million euros per year and cross projects (TV, digital, social networks).

#Coordination

MISSIONS AS A TEAM LEADER:

- management of the BU with TF1 (figures, objectives)

- market monitoring

- benchmark (competition and technologies)

- processing of incoming briefs

- follow-up of the proposals sent

- creation of opportunities (push offers)

- maintain business relationship within TF1

- train TF1 sales representatives in MinuteBuzz's offers and technologies. (Vidclust and Podcasts)

- coordination with production teams

- implementation of marketing actions with TF1

- attend press relations events or external communication actions

BUSINESS LEVERS:

- Sale of brand content solutions 100% video on MinuteBuzz brands :

MinuteBuzz, Superbon, Fresh, Hero, Fusée (white label) and podcasts.

- Mastering the advertising ecosystems of Facebook, Instagram, Twitter, YouTube.

- Videos A/B testing and Data Analytics via our solution VIDCLUST (https://vidclust.com/)

ORGANIZATION OF TIME BETWEEN:

- MinuteBuzz (Paris 10) : spread the TF1 culture and follow the campaigns

- TF1 (Boulogne Billancourt): spread the MB culture, develop relationships with TF1's sales teams, exploit/create opportunities.

Coordinateur - Business Developer TF1/MinuteBuzz
TF1 le Groupe
De June 2018 Ă  December 2019

Responsable de la BU MinuteBuzz /TF1. Incubé dans le département TF1 Publicité.

=> Gestion d’un portefeuille de plusieurs millions d’euros par an et de projets croisĂ©s (TV, numĂ©rique, rĂ©seaux sociaux).

=> Pilotage du chiffre.

=> Veille de marché et concurrence.

=> Qualification de briefs.

#Networking #Coordination

ENVIRONNEMENT TECHNIQUE :

Google suite, Trello, Slack, Crowd Tangle, Social networks ads manager.

Sales Executive
PayPal
De April 2016 Ă  May 2018
Dublin, Irlande

‱     Project management with the French B.U in Paris on a strategic vertical. (a 5bn € market)

‱     Launching of BRAINTREE on the french market : promote the technology and find new development opportunities.

‱     Converting sales leads into revenue generating sales through the encouragement of the use of    the PayPal service most suited to the merchant's business.

‱     Working directly with the merchants on the phone, via email or face to face to address and resolve merchant questions, concerns and issues.

‱     Working with merchants as a consultant regarding the best E-Commerce practices : S.E.O, User experience, customer acquisition.

‱     Management of PayPal products integration on every CMS

‱     Collaborations with integration, underwriting, risks, marketing and legal departments.

Business Developer
PayPal
De April 2016 Ă  May 2018

COMMERCIAL :

=> Workshop europĂ©en (BU de Paris) : Drive & livraisons de courses (marchĂ© Ă  5 Mrds €)

=> Lancement de Braintree en France.

=> Prospection et conversion de prospects

=> Consulting des technologies PayPal.

=> Stratégie Ecommerce.

=> Gestion des projets d’intĂ©gration

INTÉGRATION :

=> Intégration technique de PayPal sur CMS

=> Gestion de projets avec les services : intĂ©gration pour sites en PHP, des enquĂȘtes, des risques, du marketing et du juridique

ENVIRONNEMENT TECHNIQUE :

Salesforce, Slack, Pack office, UX/UI, SaaS : Paypal & Braintree

Marketing Manager for an indoor soccer company in Montreal (Canada)
Personal Project
De June 2013 Ă  March 2016
Région de Montréal, Canada

I realized a Business Plan for an indoor soccer company based in Montreal (Canada) :

- Market Study

- Competitors Benchmark

- Marketing plan

- Establishment strategy

- Meetings in Montreal : lawyers, real estates, accountants, investors.

- Translation of the Business Plan in english

The Business Plan was approved by two funds (Invest Quebec and FounderFuel).

Marketing Manager
Projet personnel
De June 2013 Ă  March 2016

J’ai rĂ©alisĂ© un Business Plan dans le cadre d’une crĂ©ation d’entreprise de football en salle basĂ©e Ă  MontrĂ©al (Canada) :

=> Business Plan (français & anglais)

=> Étude de marchĂ©

=> Benchmark des concurrents

=> Plan Marketing

=> Rencontres prestataires

=> Discussions avec les fonds d’investissements : Invest Quebec et FounderFuel

ENVIRONNEMENT TECHNIQUE :

Google suite, Trello, Wordpress

Marketing Manager for an indoor soccer company in Montreal (Canada)
Personal Project
De June 2013 Ă  March 2016
Région de Montréal, Canada

I realized a Business Plan for an indoor soccer company based in Montreal (Canada) :

- Market Study

- Competitors Benchmark

- Marketing plan

- Establishment strategy

- Meetings in Montreal : lawyers, real estates, accountants, investors.

- Translation of the Business Plan in english

The Business Plan was approved by two funds (Invest Quebec and FounderFuel).

Chef de Produit / Acheteur - Accessoires IT
MEDIA SATURN France
De February 2010 Ă  September 2013

Je travaillais dans un contexte de vente décentralisé, en charge de développer un partenariat solide avec les principales marques sur le marché des accessoires informatiques et de veiller à ce que les 34 chefs de service suivent les instructions :

=> Coordination avec les 34 magasins

=> Achat & négociation

=> DĂ©veloppement des ventes

=> Marketing produit

=> Gestion de projets

=> Développer la part de marché des magasins

=> Améliorer rentabilité et CA des catégories en charge

=> DĂ©velopper l’image des magasins SATURN au travers de l’offre produit et de l’innovation

ENVIRONNEMENT TECHNIQUE :

Pack office, SAP

Chef de Produit / Acheteur - Accessoires IT
MEDIA SATURN France
De February 2010 Ă  September 2013

Je travaillais dans un contexte de vente décentralisé, en charge de développer un partenariat solide avec les principales marques sur le marché des accessoires informatiques et de veiller à ce que les 34 chefs de service suivent les instructions :

=> Coordination avec les 34 magasins

=> Achat & négociation

=> DĂ©veloppement des ventes

=> Marketing produit

=> Gestion de projets

=> Développer la part de marché des magasins

=> Améliorer rentabilité et CA des catégories en charge

=> DĂ©velopper l’image des magasins SATURN au travers de l’offre produit et de l’innovation

ENVIRONNEMENT TECHNIQUE :

Pack office, SAP

Chargé de mission concurrence
MEDIA SATURN France
De November 2009 Ă  January 2010

En lien direct avec le C.O.O, j'étais responsable d'étudier tous les concurrents sur leur stratégie de prix, les innovations, les nouveaux produits, les opérations marketing, les concepts de magasins. Etudier les problématiques de terrain et faire des propositions. Faire un rapport quotidien au C.O.O.

Project Manager
INOA (marketing research institute)
De August 2009 Ă  October 2009
Région de Créteil, France

‱     Dialogue with the customer, understand his needs, and make a regular reporting.

‱     Management of a team of 10 telemarketers.

‱     Make some proposals to solve problems on the field.

Project Manager
INOA (marketing research institute)
De August 2009 Ă  October 2009

=> Dialoguer avec le client, comprendre ses besoins, et faire un rapport régulier.

=> Gestion d'une équipe de 10 télémarketeurs.

=> Faire des propositions pour résoudre des problÚmes sur le terrain.

Project Manager
INOA (marketing research institute)
De August 2009 Ă  October 2009
Région de Créteil, France

‱     Dialogue with the customer, understand his needs, and make a regular reporting.

‱     Management of a team of 10 telemarketers.

‱     Make some proposals to solve problems on the field.

Key Account Manager et Category Manager Assistant
ELECTRONIC ARTS
De October 2008 Ă  June 2009

Assistant Key Account Manager :

=> Suivi des statistiques et de la liste des produits de plusieurs détaillants. => Coopération dans les projets de category management via diverses analyses Excel conclues par des conseils

Assistant Category Manager national :

=> Suivi des statistiques de vente d'Electronic Arts France Analyse du marché => Reporting au siÚge européen à GenÚve

Key Account Manager et Category Manager Assistant
ELECTRONIC ARTS
De October 2008 Ă  June 2009

Assistant Key Account Manager :

=> Suivi des statistiques et de la liste des produits de plusieurs détaillants. => Coopération dans les projets de category management via diverses analyses Excel conclues par des conseils

Assistant Category Manager national :

=> Suivi des statistiques de vente d'Electronic Arts France Analyse du marché => Reporting au siÚge européen à GenÚve

International Trade Marketing Assistant
Sagem Mobiles (SAFRAN Group)
De June 2008 Ă  October 2008

=> Optimiser les relations producteurs/distributeurs par la création d'opérations de marketing.

=> Coopération au lancement d'un site web promotionnel dans 4 pays. Veille marketing sur les telcos, et les principaux distributeurs.

=> Benchmark des sites web des concurrents, et de leurs opérations marketing sur le terrain.

=> Création de buzz sur l'univers des produits à venir.

=> Entretien avec les représentants commerciaux.

=> Création d'un plan d'incitation.

International Trade Marketing Assistant
Sagem Mobiles (SAFRAN Group)
De June 2008 Ă  October 2008

=> Optimiser les relations producteurs/distributeurs par la création d'opérations de marketing.

=> Coopération au lancement d'un site web promotionnel dans 4 pays. Veille marketing sur les telcos, et les principaux distributeurs.

=> Benchmark des sites web des concurrents, et de leurs opérations marketing sur le terrain.

=> Création de buzz sur l'univers des produits à venir.

=> Entretien avec les représentants commerciaux.

=> Création d'un plan d'incitation.

International Assistance Coordinator (department medical)
Europ Assistance
De July 2007 Ă  September 2007

Organiser des services de rapatriement internationaux en cas de blessure, de maladie ou de décÚs

International Assistance Coordinator (department medical)
Europ Assistance
De July 2007 Ă  September 2007

Organiser des services de rapatriement internationaux en cas de blessure, de maladie ou de décÚs

Agent d'escale commercial
AIR FRANCE
De June 2005 Ă  September 2006

Pour tous les vols à destination/provenance d'Amérique du Nord et du Sud, d'Afrique, du Moyen-Orient et d'Inde :

=> Enregistrement

=> Embarquement

=> Prise en charge des mineurs non accompagnés

=> Prise en charge des V.I.P

=> Assurer la sécurité tout autour de l'avion dans le respect des normes de sécurité

=> Gestion des arrivées

=> Promotion du site Internet d'Air France et de sa fonction "enregistrement en ligne".

Agent d'escale commercial
AIR FRANCE
De June 2005 Ă  September 2006

Pour tous les vols à destination/provenance d'Amérique du Nord et du Sud, d'Afrique, du Moyen-Orient et d'Inde :

=> Enregistrement

=> Embarquement

=> Prise en charge des mineurs non accompagnés

=> Prise en charge des V.I.P

=> Assurer la sécurité tout autour de l'avion dans le respect des normes de sécurité

=> Gestion des arrivées

=> Promotion du site Internet d'Air France et de sa fonction "enregistrement en ligne".